Anonymised, but every detail below is real — the kind of problem, and the kind of outcome, that's typical of the work we do.
A doctors' surgery in County Durham needed the right fire detection category for a building with patients who couldn't self-evacuate without assistance. A full PAS 79 assessment justified a Category L1 automatic fire detection specification — higher than a generic template would suggest — with written reasoning the practice manager could hand straight to the landlord.
“They didn’t just tick the standard box — they explained exactly why our detection category needed to be higher than a generic template would suggest, and put the reasoning in writing.”
Doctors’ surgery, County Durham
A two-branch travel agency in County Durham had zero formal health & safety documentation across either location. We built a complete, branded policy and risk assessment suite from the ground up across both branches, then moved them onto an ongoing retainer for automated renewals and reviews.
“We went from having no formal documentation at all to a complete, branded set of policies and risk assessments across both branches — sorted within weeks.”
Two-branch travel agency, County Durham · ongoing retainer
A community venue with a complex, mixed-use layout needed proper scoping before a fire strategy could even be priced accurately. A paid scoping visit let us walk the building and understand the real requirements before proposing anything.
“Rather than guessing a price over the phone, they came out, walked the building, and then gave us a proposal that actually matched what the job needed.”
Community venue, North East